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IT Service Management

We provide complete services for the datacenter IT service management. After analyzing the customer specific requirements, an appropriate implementation can be done very easy and quickly based on the SysMT ITSM framework.

SysMT is an approach to implement to most important datacenter processes in an integrated way.

We use standard J2EE technology in combination with the powerful Vaadin RIA framework and one of the supported relational DBMS as a technical base.

Based on the SysMT framework and the organizational requirements, business processes can be implemented in a customizable and efficient way.

Our service includes

  • Consulting and Evaluation
  • Installation
  • Customizing
  • Education
  • Operation Support

The SysMT framework is available for our customers without any license fee. As a registered member of this site, you will get further detailed information and you can access the complete SysMT product documentation.